Henrico County continues to stretch the boundaries of what it means to be organizationally agile, flexible, and ready to meet our workforce and residents’ current and future demands. Our county is continuously evolving while major global, national, and social events have challenged us to rethink how we interact, conduct business and provide services to our customers, residents, and workforce in all service areas.
Recently, we introduced a new Capability Model that will go into effect in Fiscal Year 2022-2023. The new model replaces the current county competencies and highlights the capabilities needed to continue to reinforce performance management and how we hire, promote, train, and develop employees. In addition, each Capability is inclusive and applicable to all employees, in line with the county’s philosophy of leading at all levels in supporting the county and its residents.
What You Need to Know
The Capability Model is centered around seven capabilities. As highlighted in the model below, there are four capabilities outside the circle: Communication, Inclusion, Courage, and Customer Engagement. These capabilities are outside the circle because they are foundational to what you need to succeed in your role.
- The four capabilities are core skills that create opportunities and space for you to excel in the three capabilities within the circle – Leading Self, Leading Others, and Leading the Organization – each represented by a different color. The bullet points are descriptors of what it takes to lead self, others, and the organization.
- If you look closely at the seven capabilities, you will notice that the current competencies are woven throughout so that we are not losing anything. For example, Communication and Customer Engagement are highlighted in numbers 3 and 4 on the “Our Capabilities” model chart.
The Functional Expertise and Personal Accountability capabilities are highlighted under Leading Self, and Organization Awareness is listed under Leading the Organization, similar to Understanding the Business of Henrico County.
Resources for You
After the Fiscal Year begins, we will transition to using the Capability Model, and the current competency model will go away. To help you navigate the model, HR created a resource page that houses tools and guides, and we regularly update that page.
As we continue to move the needle forward with this project, HR will continue to share updates with employees to keep you informed about the new model and how it will impact you.
Please know that HR is your partner during this process. If you have questions, reach out to HR, and we are happy to guide you through that process.