Henrico’s New Capability Model

Henrico County continues to stretch the boundaries of what it means to be organizationally agile, flexible, and ready to meet our workforce and residents’ current and future demands. Our county is continuously evolving while major global, national, and social events have challenged us to rethink how we interact, conduct business and provide services to our customers, residents, and workforce in all service areas.  


Recently, we introduced a new Capability Model that will go into effect in Fiscal Year 2022-2023. The new model replaces the current county competencies and highlights the capabilities needed to continue to reinforce performance management and how we hire, promote, train, and develop employeesIn addition, each Capability is inclusive and applicable to all employees, in line with the county’s philosophy of leading at all levels in supporting the county and its residents. 


What You Need to Know

The Capability Model is centered around seven capabilities. As highlighted in the model below, there are four capabilities outside the circle: Communication, Inclusion, Courage, and Customer Engagement. These capabilities are outside the circle because they are foundational to what you need to succeed in your role. 

  • The four capabilities are core skills that create opportunities and space for you to excel in the three capabilities within the circle – Leading Self, Leading Others, and Leading the Organization – each represented by a different color. The bullet points are descriptors of what it takes to lead self, others, and the organization.  


  • If you look closely at the seven capabilities, you will notice that the current competencies are woven throughout so that we are not losing anything. For example, Communication and Customer Engagement are highlighted in numbers 3 and 4 on the “Our Capabilities” model chart. 


The Functional Expertise and Personal Accountability capabilities are highlighted under Leading Self, and Organization Awareness is listed under Leading the Organization, similar to Understanding the Business of Henrico County. 


Resources for You

After the Fiscal Year begins, we will transition to using the Capability Model, and the current competency model will go away. To help you navigate the model, HR created a resource page that houses tools and guides, and we regularly update that page. 


As we continue to move the needle forward with this project, HR will continue to share updates with employees to keep you informed about the new model and how it will impact you.  


Please know that HR is your partner during this process. If you have questions, reach out to HR, and we are happy to guide you through that process.  

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Factoring Healthcare Costs Into Your Retirement Budget

Creating a realistic budget for your post-work life is a critical part of a successful retirement strategy. According to one commonly used rule of thumb, we’ll need to replace roughly 70% of our working income in retirement to maintain a similar lifestyle. That means a person making the median annual 2020 income of $67,521 would need $47,265 of income each year of their retirement.1

Another factor to keep in mind as you plan your retirement budget is your future healthcare expenses. We all know healthcare needs tend to increase as we age. So, it’s important to understand and budget for how much you may need to cover healthcare costs in your retirement.

No one can predict how much care they’ll need in the future. Everyone’s healthcare needs are different — and healthcare costs are always changing. But to give you a rough idea, one analysis by the Employee Benefits Research Institute found that, in order to have a 50% chance of having enough to cover premiums and median prescription drug expenses in retirement, a 65-year-old man would need $73,000 in savings and a 65-year-old woman would need $95,000 in savings. 2 Another study found that a 65- year-old couple that retired in 2021 can expect to spend $300,000 on healthcare and medical expenses throughout retirement.3

 When you think about your retirement budget, you probably focus on the things you want to do with the time you’ll have after a career of hard work. And you should. But it’s also important to keep in mind the other expenses you’ll face. Knowledge is power. And knowing healthcare costs may significantly impact your financial well-being in retirement can empower you to make better-informed decisions about your future.

1 Census.gov, “Income and Poverty in the United States: 2020,” 2021, census.gov/library/publications/2021/demo/p60-273.html.

2 EBRI.org, “A Bit of Good News During the Pandemic: Savings Medicare Beneficiaries Need for Health Expenses Decrease in 2020,” 2020, ebri.org/content/a-bit-of-good-news-during-the-pandemic-savings-medicarebeneficiaries-need-for-health-expenses-decrease-in-2020.

3 Investopedia.com, “How to Plan for Medical Expenses in Retirement,” 2021, investopedia.com/retirement/how-plan-medical-expenses-retirement/.

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Return of the Public Safety Games

For the first time since the inception of the Public Safety Games, on Friday, May 6, 2022, over 50 employees, fans, and volunteers from many different departments contributed to the kick-off of the 6th anniversary Public Safety Games Kick-Off after a 2-year hiatus due to COVID-19.


Participants of varying fitness levels completed many different physically and mentally engaging challenges with the incentive to win both door prizes and potential votes for this year’s fan favorite. Fitness and Wellness chose specific challenges to help participants gain insight into the drills used to physically and mentally train our public safety heroes. These exercises included wall vaulting, window climbing, the Keiser sled, tire flips, the how-to or pull-up challenge, fit-tac-toe, stair climb word find, Echo Bike Jenga, and a 150-pound dummy drag. In addition, many other attractions like the K9 Unit, the Bomb Squad, a Fire Truck, and a Sheriff Recruit Vehicle were available to tour. Each successful challenge completed earned a Bucket Beirut toss to vote for the Fan Favorite. Congratulations to the Division of Police for winning the “Fan Favorite” and 50 points toward your divisional Public Safety Games score!


During the month-long competitions, eight teams of 2 and 35 individuals from Henrico’s Police, Fire, and Sheriff divisions are competing in Endurance, Work Capacity, Strength, and Mini Event challenges to determine who will win the title of the Fittest Public Safety Division of 2022. Currently, the Police Division is in the lead, with about 50% of the events still to be tallied. Stay tuned by following the leaderboard here: https://henricova.sharepoint.com/Fitness_Wellness/SitePages/PublicSafetyGames.aspx


We invite you to come to watch the explosive and entertaining final obstacle course team competition Friday, June 3 from 11:30 AM – 1:00 PM at the Henrico Training Center.


Check out our kick-off recap video!


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Recreation and Parks App

As the temperatures rise and the flowers start to bloom, many people start to spend more time outdoors. If you are looking for where to enjoy nature, go for a walk on your lunch break, or simply spend time as a family after work, we can help! The Division of Recreation & Parks offers a variety of facilities and services for the Henrico community.


The Division exhibits more than just parks! It also oversees museums and historic sites, a theatre for movies and live performances, recreation centers with classes and rentals, a nature center, athletic complexes, and community events.


To discover all that is available, we encourage you to download the Recreation & Parks App or visit the county website. The app is available in the App Store and on Google Play – download today!  


App Features: 

  • Discover parks and facilities across Henrico County 
  • View park amenities by map overlay or list 
  • Find playgrounds, shelters, trails, and more 
  • Filter and search by what’s important to you 
  • Learn about (and even register for) programs and classes
  • View upcoming events in the parks 
  • Earn badges as you take on exciting challenges 


iOS/App Store – https://apps.apple.com/us/app/henrico-county-rec-parks/id1576766571

Android/Google Play –  https://play.google.com/store/apps/details?id=com.visitwidget.hcrp 

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Reimagined space transforms into a Wellness Room for County 911 Dispatchers

County 9-1-1 Dispatchers within the Police Division usually experience overwhelming volumes of emotionally charged 911 calls from citizens needing help quickly. In addition, they often give essential first aid assistance over the phone while communicating with first responders who are on the way to the emergency. Even with the best training on controlling emotions when taking a call, this is psychologically draining for Emergency Dispatchers. After a traumatic incident, it is necessary to decompress for a few moments in healthy ways before getting back on the phone lines to do it all over again.

To aid in this and their employee wellness, the Police Division, the Human Resources Department’s Division of Fitness & Wellness (F&W), and the Emergency Management & Workplace Safety (EMWS) Office worked together to create a beneficial solution. The 9-1-1 Dispatchers now have a Wellness Room, or quiet room, to decompress and talk about a stressful call. Furthermore, F&W will continue to collaborate with the Police Division to provide workouts, mobility flows, and yoga stretches for the officers.


Many hands came together to make this space a reality. A very special THANK YOU goes out to the Police Divsion, especially the Radio Shop, Officer Milleker, Officer Lehatto, Lieutenant Burroughs, Emergency Management & Workplace Safety Office, Joey Pacelli with F&W, and Dick’s Sporting Goods.



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Steps you can take now to make tax filing easier in 2022

A very important part of making your tax filing easier is to make sure you withheld enough tax. If you owed taxes or received a large refund last year, consider adjusting your withholding. Changing your withholding can help you avoid a tax bill or let you keep more money each payday. In addition, life changes – getting married or divorced, welcoming a child, or taking on a second job – may also mean changing withholding. To do this, you will need to submit an updated Form W-4. This may seem overwhelming or confusing, but it doesn’t need to be. Here are some frequently asked questions on the new Form W-4 their answers:


Where can I download or update Form W-4?

The form can be downloaded from the IRS website, or you can update your withholding certificate in Oracle; see the below steps:

  1. Employee Direct Access
  2. Salary Related
  3. Federal & State Tax Forms 

You must click the update tab on the bottom right of the page to make changes. Once you’ve completed the necessary steps, submit the form to update the system. 


Why was Form W-4 redesigned? 

The new design reduces the form’s complexity and increases the transparency and accuracy of the withholding system. While it uses the same underlying information as the old design, it replaces complicated worksheets with more straightforward questions that make accurate withholding easier for employees.


What happened to the withholding allowances? 

Allowances are no longer used for the redesigned Form W-4. This change is meant to increase the form’s transparency, simplicity, and accuracy. In the past, the value of a withholding allowance was tied to the personal exemption amount. Due to changes in law, you currently cannot claim personal exemptions or dependency exemptions.


My tax situation is simple. Should I still complete every step?

No. The form is divided into five steps. The only two steps required for all employees are Step 1, where you enter personal information like your name and filing status, and Step 5, where you sign the form. Complete Steps 2 – 4 only if they apply to you. Doing so will make your withholding more accurately match your liability.


What happens if I only fill out Step 1 and then sign the form? 

The system will compute your withholding based on your filing status’s standard deduction and tax rates, with no other adjustments.


I want a refund when I file my tax return. How should I complete the redesigned Form W-4?

The redesigned Form W-4 makes it easier for you to have your withholding match your tax liability. But if you prefer to have more tax than necessary withheld from each paycheck, you will get that money back as a refund when you file your tax return (keep in mind though you do not earn interest on the amount you overpay). The simplest way to increase your withholding is to enter in Step 4(c) the additional amount you would like your employer to withhold from each paycheck. 

In Oracle:


**Note, even if you don’t have any income tax withheld from your wages, you may get a refund if you are eligible for tax credits such as the Earned Income Credit, the Additional Child Tax Credit, or American Opportunity Credit. **


Why do I need to account for multiple jobs (Step 2)? I have never done this before. 

Tax rates increase as income rises, and only one standard deduction can be claimed on each tax return, regardless of the number of jobs. Therefore, if you have more than one job at a time or are married filing jointly and both you and your spouse work, more money should usually be withheld from the combined pay for all the jobs than would be withheld if each job was considered by itself. As a result, you must adjust your withholding to avoid owing additional tax and potential penalties when you file your tax return. This has been true for many years; it did not change with the recent tax law changes. The old Form W-4 accounted for multiple jobs using detailed instructions and worksheets that many employees may have overlooked. Step 2 of the redesigned Form W-4 lists three different options to choose from to make the necessary withholding adjustments. Note that, to be accurate, you should furnish a new Form W-4 for all these jobs.


If you are still unsure of the proper amount for your withholding, use the Tax Withholding Estimator to help you determine the right amount of tax to have withheld from your paycheck. This tool on IRS.gov will help determine if you need to adjust your withholding and submit a new Form W-4.



For questions or additional information, please visit the IRS website.


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Recap: Monument Avenue 10K with Team Henrico

On Saturday, April 23, County Employees from General Government and Schools rolled out of bed early to participate in the Monument Avenue 10K. This year’s theme, “Back and Better,” highlighted the long-awaited return of Richmond’s premiere block party to Monument Avenue after a 2-year hiatus. Ninety-five employees, who took advantage of the Team Henrico registration discount, laced up their running shoes and hit the pavement (and at times the historic cobblestones) for a great race.


Enjoy the Team Henrico slideshow with pictures of your co-workers and the Spirit Team mighty in their efforts to cheer on all 10K participants!

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Volunteering: Improve Your Well-being AND That of the Ones You Serve

Volunteers support meaningful work at no cost to those being served. There are noticeable gains on the receiving end, and it usually makes a volunteer feel good on the giving side. Moreso, science shows that volunteering has additional value for the charitable side.

There are mental benefits from doing good, like confidence when you know you are making a difference. There are unexpected physical benefits, as well. Here are just five of the many ways that volunteering is proven to be advantageous for your health1:

  • Decreases risks of depression and anxiety
  • Releases endorphins, which make you feel happier
  • Improves activity levels and overall physical health
  • Reduces stress through a renewed sense of purpose
  • Lowers blood pressure

The combined effect of these health benefits shows that volunteering strengthens your overall well-being. So maybe it’s not surprising to note that volunteering can also extend your life. “Researchers say that people over 50 years old who volunteer for about two hours weekly have a considerably lower risk of death.” 2

Do good. Live longer. It sounds great, but it takes time, and time is a resource that we often lack. So here’s the irony—studies3 also show that your time feels meaningful when you share your time with others. In response, you feel like you have more time and more time to give.

April is National Child Abuse Prevention Month. Please consider sharing your time with Henrico CASA to help improve the well-being of local children who have experienced abuse and neglect. Last year, Henrico CASA (Court Appointed Special Advocates, Inc.) served 385 children and teens whose families were in crisis. Judges in Juvenile and Domestic Relations Court-appointed volunteer CASAs for each of these children. CASAs spoke up for these children, working with County employees in court and the community, promoting the children’s well-being, and establishing a network of supportive connections.

Connecting with Henrico CASA is yet another way for Henrico employees to work to better our community. Advocates are everyday people who leverage the many services our county offers to work towards ensuring every child has a safe, healthy, and loving home. To learn more about volunteering with CASA, visit www.HenricoCASA.org.

[1] SummaHealth

2 StudyFinds

3 Stanford.edu

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Advocating for the Aging Community in Henrico

The Henrico County Advocate for the Aging was established in 2017 to assist in fulfilling the needs of Henrico County’s aging population. In July 2021, the Advocate for the Aging position was moved from the Department of Human Resources to the Division of Fire to make the role more accessible for the community. Since then, the office has continued to serve older adults by providing information and referral services, developing programs and community events, and serving as the subject matter expert on aging-related issues within the Henrico County Government.

The new Advocate for the Aging, Emily Atkinson, MPH, CHES, was hired that same month and quickly got to work serving the residents of Henrico County. In this position, Emily has helped over 300 residents through information and referral services and aided over 600 residents through programming and community events. When residents call Emily, she quickly gets to work deciphering which resource or services would be the best fit for their particular situation. She knows that not all cases are identical, and each individual who calls receives unique and tailored advice.

The Advocate for the Aging office has attempted to strengthen community programming through purposeful and targeted program development that genuinely meets the needs and wants of the senior population in Henrico County. Since July 2021, programs have included:  a “Navigating Senior Services” Library Tour, a Senior Safety Day, a Falls Prevention Fall Festival, a Caregiver Lunch and Learn Series, a Holiday Party, a Winter Emergency Preparedness Day, an Intergenerational Valentine’s Day Party, a Healthy Heart Seminar, and the Annual Senior and Caregiver Expo.

The Advocate for the Aging Office has also revamped the Henrico Ambassador Program for Seniors (HAPS) by transitioning the program from an annual event into a club for seniors that meets monthly. The new HAPS program serves as an opportunity for older Henrico residents to become ambassadors for their communities. These ambassadors attend monthly meetings, learn about available resources in the Henrico community, distribute information on resources and services to other community members, and give feedback on aging services in Henrico County. HAPS meetings occur the third Wednesday of each month from 10 am – 11 am and rotate between each area library every month to make attendance accessible across the county.

Next month, the Advocate for the Aging Office will have a Brain Health and You! Conference for older adults and their caregivers on April 19, 2022, at the Deep Run Recreation Center from 10 am – 1 pm. There will be educational presentations in the morning, and then the event will transition into a vendor fair with resources for seniors related to dementia prevention and dementia care. Presenters will include individuals from the Alzheimer’s Association and Virginia Commonwealth University. VCU Gerontology will also be offering brain health screenings at the event to see if individuals are at-risk for cognitive decline.


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Reasons Why You Should Participate in The County’s Employee Fitness and Wellness Programs

We see on television, social media, newspapers, and magazines the importance of creating habits to achieve fitness and wellness goals. The results of one person’s efforts often leave us in awe. Do you ever wonder, “can I do this too”? With consistency and the help of like-minded folks, results are possible for everyone!

Challenging yourself is good so check out our Fitness and Wellness programs on our SharePoint site. Here are a few snapshots of some of the great people and activities Fitness and Wellness offers:

Being competitive with others and yourself is healthy. Creating goals and challenging your body and mind are positive tasks. When you commit to a fitness program, you commit to making a goal and achieving it. By participating in an at-work fitness challenge, you receive guidance and coaching similar to having a personal trainer. You receive help setting up a routine to workout, eat healthily, lose weight, get more sleep, and find work/life balance. By placing your health at the top of your priority list, you develop healthy lifestyle habits. When you form new habits, you feel better and enjoy additional positive rewards like feeling stronger, fitting into smaller clothing sizes, and having more energy.

You’ll have a support group.

With all programs and services offered through the Fitness & Wellness Division, you have access to a community that is making changes alongside you. The camaraderie you experience helps you stay motivated by knowing you are not alone. Knowing you can do it with a support group enables you to keep on track and encourages your growth and learning while sticking to a new healthy lifestyle routine.

Results happen.

If you stick to the new challenge and commit to change, results will happen. Whatever your goal is, you can reach it if you challenge yourself. So don’t hesitate anymore; you can do this!

Find a Fitness & Wellness challenge that works for you and join in today!

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