MLK Day [CLOSED]

The County Courts and Government Buildings are closed in observance of the holiday.

 

Martin Luther King Jr. Day is a federal holiday that commemorates the birth, legacy and achievements of the late civil rights activist who was assassinated in 1968.   

 

History  

The Origins and Practices of Martin Luther King Jr. Day | Boston Public Library (bpl.org)  

History & Culture – Martin Luther King, Jr. Memorial (U.S. National Park Service) (nps.gov)  

 

Celebrate/Participate  

MLK Day of Service (nationalservice.gov)  

5 Ways to Celebrate Martin Luther King Jr. Day (historynet.com)  

 

 

Resources 

The Promise and the Dream  

An Excerpt From Martin Luther King Jr.’s ‘Letter From Birmingham Jail’ : NPR  

Pioneers of Thirteen | Documenting Martin Luther King, Jr. | THIRTEEN  

50 Years on Martin Luther King Jr.   

Selma  

Events

Celebrate MLK

MLK Celebration at University of Richmond

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Epiphany Day (Three Kings Day)

Epiphany, also known as Three Kings Day, is a Christian feast holiday observed by Eastern and Western Christians to commemorate the visitation of the three wise men to the infant Jesus in Bethlehem.   

 

History  

History of Epiphany

Three Kings Day 2022: History, 10 Facts About Epiphany And It’s Traditions

9 Things You Need to Know About Epiphany| National Catholic Register (ncregister.com)  

 

Celebrate/Participate   

8 Wonderful International Ways to Celebrate the Epiphany (coraevans.com)  

How to Prepare a Traditional Three Kings Day Meal | eHow  

 

Resources  

Quebec’s Epiphany: A Nostalgic Cake Fit For Both Kings And Family : The Salt : NPR  

In Russia, Epiphany Comes With A Shockingly Cold Swim : Parallels : NPR  

 

We invite you to explore some of the holidays, heritages and celebrations observed throughout the month of January. As you explore, we encourage you to find unique ways to recognize the rich histories, cultures, and traditions behind these occasions while honoring your own. For a full listing of holidays and celebrations, please visit the Holidays and Celebrations page on the OLTD LEarning HUB.

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Best Practices for Creating an Inclusive Workplace During the Holiday Season

December is rich with diverse traditions, holidays, heritages, and religious observances celebrated in various cultures across the U.S. and abroad. The county has a diverse workforce, and we each bring unique backgrounds, lived experiences, and cultures that influence how we celebrate and connect with others. As we prepare for the holiday season, it is crucial to create an inclusive and welcoming atmosphere for all employees to foster respect and belonging in the workplace. Below are best practices to create an inclusive workplace to support all employees during the holiday season and throughout the calendar year:  

 

  1. Invite feedback and input from all employees. To identify ways to be inclusive when hosting events throughout the year, ask employees from various backgrounds, identities, cultures, and who hold different religious beliefs for feedback on how they wish to celebrate the holidays. Allow teams to guide the planning and encourage employees to think inclusively about essential details such as holiday decorations, food, activities, and music selections to ensure that no one feels excluded and that events are culturally appropriate for the workplace.   

 

  1. Make participation in holiday functions optional. The holiday season can be stressful for employees who are not religious or hold religious beliefs that fall outside of traditional holidays observed in the United States. Some employees may not celebrate anything at all. In addition, employees who have experienced loss may find it challenging to navigate the holidays or participate in activities that remind them of loved ones. To model inclusion for all employees, make participation in workplace holiday functions optional so that employees do not feel obligated to partake if they choose not to. Consider scheduling functions during times of the year that do not overlap with specific holidays or cause scheduling conflicts for team members. 

 

  1. Acknowledge and show appreciation for different cultures and beliefs.Encourage your team members to share how they celebrate the holiday seasons, especially those whose cultural backgrounds may differ from yours. Be open and curious to learn by inviting questions about their native cuisines, traditions, and customs to expand your knowledge and learn something new. 

 

  1. Explore different cultures, traditions, and religions. The world is diverse and filled with opportunities to learn about other cultures, practices, and holiday celebrations. Encourage employees to research holidays that differ from their own or participate in community events to gain a deeper understanding of the rich cultures and communities in Henrico County and the Richmond region. For Henrico County employees, you can start your inclusion journey by exploring the county’s DEI resource page or the Multicultural Community Engagement page for year-round community events and celebrations.  

 

This year, we are highlighting the following holidays in December:

  • Las Posadas: December 16 – 24
  • Hanukkah (Chanukah): December 18-26
  • Kwanzaa: December 26-January 1

A complete list of December 2022 Holidays, Celebrations, Heritages, and Observances can be found on the DEI Resource Page.

 

  1. Be open and flexible. The holiday season can be a challenging time for employees to navigate, especially as we close out year-end responsibilities and plan for time away from the office. Extend grace to your team members during the holiday season, and be open to differing thoughts, perspectives, and feedback about whatever may be coming up for them. Be open and listen to understand how you can create a positive experience where employees feel included, valued, and heard.  

 

If you have ideas for inclusive ways that Henrico can highlight different holidays and cultures, please contact our DEI Division at 501-4425 or [email protected].

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Hanukkah begins

The eight-day Jewish celebration known as Hanukkah or Chanukah commemorates the rededication during the second century B.C. of the Second Temple in Jerusalem, where according to legend Jews had risen up against their Greek-Syrian oppressors in the Maccabean Revolt. Hanukkah, which means “dedication” in Hebrew, begins on the 25th of Kislev on the Hebrew calendar and usually falls in November or December. Hanukkah 2022 begins on the evening of Sunday, December 18 and ends on the evening of Monday, December 26. Often called the Festival of Lights, the holiday is celebrated with the lighting of the menorah, traditional foods, games and gifts.

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Las Posadas begins

Las Posadas, (Spanish: “The Inns”) religious festival celebrated in Mexico and some parts of the United States between December 16 and 24. Las Posadas commemorates the journey that Joseph and Mary made from Nazareth to Bethlehem in search of a safe refuge where Mary could give birth to the baby Jesus. When they were unable to find lodging in Bethlehem, Joseph and Mary were forced to seek shelter in a stable, where the Christ Child was born. Las Posadas is celebrated from Friday, December 16 to Saturday, December 24, 2022.

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Henrico’s New Capability Model: The Customer Engagement Capability

As we enter the new fiscal year, Henrico County has introduced a new Capability Model that replaces the County Competencies. This model is designed to help all employees focus on and develop the knowledge and skills to successfully lead and serve in a rapidly evolving workplace and community. View the model below or learn more about the seven capabilities on our resource page.

To help you better understand each of the seven capabilities integral to the model, the County Connection will feature a series of articles, each focusing on a different capability. This article focuses on Customer Engagement.

Providing exceptional service and positive interactions is at the heart of Henrico County’s mission and is a significant component of The Henrico Way. The Customer Engagement capability complements these initiatives and is defined as “Cultivating positive relationships with internal and external customers by proactively seeking customized solutions to increase satisfaction and build rapport.”

Our County employees have consistently modeled the Customer Engagement capability. While it’s always been a priority, customer engagement took on new meaning and importance with the onset of the COVID-19 pandemic. Some examples of this exceptional customer engagement before and during COVID-19 include:

  • County Departments automated and converted processes to electronic for citizens to continue to do business during COVID-19.
  • The IT Department converted systems and increased bandwidth within weeks to accommodate remote work due to COVID-19 restrictions while communicating with and educating employees on best practices for working remotely.
  • The creation of a call center to support citizens during the height of the COVID-19 pandemic.
  • The Nourish Henrico program was created to support local restaurants during the COVID-19 pandemic by purchasing meals for first responders and other eligible frontline employees.
  • James River Juvenile Detention employees created a food pantry to help coworkers who lost income during COVID-19.
  • A DPU employee assisted a customer at the landfill even though he arrived before the dump was open for business. 
  • A Police officer responded to a citizen whose car broke down, pushed the car to safety, and stayed with her until the vehicle was repaired.
  • A Social Services employee reached out to multiple contacts beyond traditional resources to help a citizen in crisis.
  • Library employees implemented virtual story times for children during COVID-19.
  • DPU employees repaired a broken water service line even though the damage was in the customer-maintained portion of the water line. 
  • The Advocate for the Aging coordinated the removal of a rotten tree from a citizen’s property, even though it was outside the scope of her duties.
  • An Animal Protection officer spent multiple hours searching for a lost dog and continuously communicating with the dog’s owners until it was found and returned.

These examples show how County employees anticipated customers’ needs, both external and internal, and worked creatively to meet them. They went above and beyond expectations through transparent communication, making decisions, and, at times, adapting processes and procedures to ensure the best outcomes for their customers. 

Excellent customer engagement boosts our citizens’ confidence in our county government, enhances productivity, improves processes, expands services, and significantly contributes to our being a high-performing organization. To find more examples of exceptional customer engagement, view our “Who We Are: Leadership Lessons from COVID 19” video series on our OLTD YouTube page and the County’s Henrico Way web page.

For more information on the Capabilities, visit our resource page.

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Dormition of Theotokos

A Great Feast of Eastern Orthodox, Oriental Orthodox and Eastern Catholic Churches, the Dormition of the Theotokos commemorates the “falling asleep,” or death, of Mary the Theotokos (“Mother of God”) and her bodily resurrection before her ascension into heaven.

We invite you to explore some of the heritages, holidays and celebrations observed throughout the month of August.  As you explore, we encourage you to find unique ways to recognize the rich histories, cultures, and traditions behind these occasions while honoring your own. For a full listing of holidays and celebrations, please visit our SharePoint page.

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Mental Health Awareness Month

Mental Health Awareness Month (or Mental Health Month) is celebrated during the month of May to educate and raise awareness about mental illnesses and reduce the stigma associated with mental illness. 

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Asian American and Pacific Islander Heritage Month

The month of May is Asian American and Pacific Islander (AAPI) Heritage Month, which commemorates the immigration of the first Japanese to the United States in May 1843. It also marks the anniversary of the completion of the transcontinental railroad in May 1869 by Chinese immigrants who laid the foundation for this project.  

 

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